How and why do we use your personal data?

We use your personal data:

  • To send you the products and services you have purchased
  • To allow you to post links to our products on social media
  • To manage any accounts you have registered with us so that (i) we can provide you with products and services; (ii) you can place orders; and (iii) we can fulfil those orders and communicate with you about them
  • To verify your identity
  • To detect and prevent fraud and other illegal activities (and to assist regulators, trade bodies and law enforcement agencies in relation to the same)
  • To carry out research to better understand your views on our products and services

Our legitimate interests

When we send you news of our latest products and updates, we will do so on the basis that we have your permission (i.e. consent). However, to allow us to run our business we believe we have a legitimate interest to process your personal data so that we can:

  • Improve our existing range, associated products and services, and develop new ones
  • Provide you with a quality customer service experience
  • Protect you, our employees and our business
  • Understand your likes and dislikes, what products you want to hear about and how best to contact you to inform you about them
  • Taking legal action against any party in breach of its obligations to Craigndave LTD, and handling any legal claims or regulatory enforcement actions taken against Craigndave LTD.