In the unlikely event that you require a refund we will need a written request by you or your organizations finance department. Refunds will be processed back onto the original payment card/ method only, we will not accept any other cards/ methods. We will process your refund within 7 business days.
Should you wish to cancel your subscription we require a written letter. If your account has yet to expire, it will run until the subscription expires. No partial refunds shall be given, except in exceptional circumstances.